ONDC and CoRover introduce “Mahakumbh AI Sahayata,” a multilingual AI assistant powered by BharatGPT that offers 24/7 support to ensure a seamless pilgrimage experience. In a groundbreaking initiative, the Open Network for Digital Commerce (ONDC) has partnered with CoRover, India’s leading conversational AI company, to launch Mahakumbh AI Sahayata—an advanced AI-driven assistant designed to enhance the experience of millions of pilgrims attending the Mahakumbh.
A Smart, Multilingual Companion for Pilgrims
Powered by BharatGPT, Mahakumbh AI Sahayata provides real-time assistance, offering guidance on directions, festival schedules, accommodation, and emergency support. Available via phone call or WhatsApp, it ensures accessibility even in areas with limited internet connectivity, making it a reliable travel companion for every pilgrim.
Key Features & Benefits:
✅ Supports 100+ Languages – Communicate effortlessly in 14+ spoken languages.
✅ Scalability – Handles up to 100,000 queries or calls simultaneously.
✅ Easy Access – Assistance is just a phone call or message away.
✅ Real-Time Guidance – Instant information on festival events, safety measures, and more.
✅ Bridging the Digital Divide – Designed for all pilgrims, regardless of tech familiarity.
Empowering Millions with AI
T Koshy, MD & CEO at ONDC, emphasized, “ONDC is committed to using technology to empower and enhance user experiences. We are proud to contribute to an initiative that ensures inclusivity for all.” Ankush Sabharwal, Founder & CEO of CoRover, added, “Mahakumbh AI Sahayata is more than just an AI tool—it’s a caring companion. Powered by BharatGPT, it ensures every pilgrim is heard and supported, handling up to 100,000 queries at once.” With this initiative, ONDC and CoRover are revolutionizing the pilgrimage experience, making it brighter, safer, and more accessible for all.
